Stay Cyber Smart

October is National Cybersecurity Awareness Month, making it a good time to refresh the habits that help protect your personal information.

At EREC, cybersecurity is an important part of providing safe, reliable electric service. We work to protect the systems and information we use to serve our members, including online accounts, payment systems and outage communications.

Scammers are becoming more sophisticated, especially with artificial intelligence making it easier

to create convincing emails, texts, websites and even voice messages. A scammer may pretend to be EREC and claim your account is past due or your service will be disconnected unless you make an immediate payment. These messages may look professional and even include our logo.

If you receive an unexpected or urgent message claiming to be from EREC, don’t click links or call the number provided in the message. Contact us directly at 850-675-4521 to verify your account.

You can also protect yourself by using long, unique passwords and avoiding the same password for multiple accounts. Most importantly, slow down when a message demands immediate action. Taking a few minutes to verify a request could prevent you from becoming a victim of a scam.

EREC is committed to protecting the systems that serve our members, and together we can help keep your information safe.