Lobby Closures Due to Coronavirus Pandemic
As we all work together to ensure the safety and well-being of our communities during the coronavirus pandemic, effective Wednesday, March 18, we will close the lobbies of our offices to the public until further notice.
Jay Office: The drive-through will remain open to the public.
Walnut Hill Office: The post office mail receptacle area will remain open with limited service. Members may still check their P. O. boxes, drop off small mail or packages. Postage purchasing and large package drop-off will need to be handled at a full-scale post office facility.
We encourage our members to utilize remote options for electric service. Payments may be made by mail, online at www.erec.com, by telephone autopay or by night depository. Services such as opening or closing an electric, water or internet account; making changes to your services; inquiring about your account balance, service orders, etc. can all be handled by email or phone as well. Contact memberservices@erec.com or call (850) 675-4521 / 1-800-235-3848 for assistance.
