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Hurricane Isaias: Outage map numbers are incorrect due to continued communications issues.

Outage map numbers are incorrect due to continued communications issues. We are working with our vendors to resolve them as quickly as possible. Please follow us on Facebook for updates. Thank you for your patience.

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Automated Meters faqs What day of the month will the meters be read?
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    • Outage Map
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    • Report An Outage
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What day of the month will the meters be read?

All of the co-op’s new meters can be read at a variety of times to obtain a history of account information. However, for billing purposes, member bills will be read on their current monthly schedules.

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Main Office

3425 Highway 4
Jay, FL 32565

Directions to Main Office

Walnut Hill Office

4950 County Road 99A
Walnut Hill, FL 32568

Directions to Walnut Hill Office

Office Hours

NEW HOURS

Mondays to Thursdays:
7 a.m. - 4:30 p.m.

Fridays:
7:30 a.m. - 4:00 p.m.
Closed Alternating Fridays

Walnut Hill Office
Closed 12 - 1 p.m.

Phone Numbers

Local: (850) 675-4521

Toll-Free: (800) 235-3848

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Mailing Address

PO Box 428
Jay, FL 32565

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© 2026 Escambia River Electric Cooperative
A Powerful Creation
  • Your Account
    • Pay Your Bill
    • Billing & Payments
    • Forms
    • Capital Credits
    • PrePaid Program
  • Member Services
    • Establish New Service
    • Outdoor Lighting
    • Water/Rural Services
    • Connect Powered by EREC
  • Outages & Safety
    • Outage Map
    • Storm Center
    • Report An Outage
    • Disaster Relief Travel Trailers
    • Generator Safety
  • Energy Efficiency
    • Home Energy Resource Center
    • Efficiency Programs
    • Renewables
  • Community
    • Share One
    • Economic Development
    • Youth Programs
    • Resources
  • About Us
    • Who We Are
    • Board of Trustees
    • EREC Bylaws
    • Annual Meeting
    • News & Events
    • Member Monthly Newsletter
    • Careers
    • Contact Us
    • Non-Discrimination Statement
  • Login